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Frequently Asked Questions

  • Simulators are the safest and most cost-effective way to race or fly, when they work correctly. Pushstart automates every computer system for the humans that use them, just like you start your car in the morning! Even our most complex flight & racing simulators arrive ready to play, with your accounts, settings and software pre-configured for your home or business. When privacy matters, our team is ready to work under most NDAs with the utmost discretion.

     

    Every simulator in our fleet is hand-built & professionally cable managed, with parts sourced from leading manufacturers around the world and assembled right here in America for uncompromising reliability. Our systems are powered by an in-house version of Microsoft Windows that reduces bloatware, controls software ecosystems that roll-out tested updates, and optimizes for world record performance across eSports and enterprise environments. We work closely with champions of motorsport, aviation and even the military to design holistic & intuitive experiences for users of all ages and skill levels.

    1 platform. One-time purchase. A lifetime of fun with an unlimited selection of cars, planes and places anywhere in the world!

  • Dealerships like Lamborghini Austin & San Antonio and private airports like Million Air FBOs use our flight & racing simulators on a daily basis to provide unforgettable virtual experiences to their guests. We also work closely with museums like War Eagles Air Museum to bring historic cars and aircraft back to life for visitors of all ages.

    Brands like Black Rifle Coffee Co & Nine Line Apparel deploy our simulators in stores and military bases across America to bridge the gap between the civilian world and those who serve and veterans around the world trust us to develop war game simulations that are Ready For Any Mission.

    We're building a global network of arcades and simulator centers, like Race Club Austin, where you can also lease our flight & racing simulators for your private or corporate events. Learn how our simulators can generate R.O.I. for your brand with our Profitability Tool

    We're working with private individuals & businesses, across the world and Across Industries!

  • Most Pushstart flight & racing simulators are designed to be powered by a single standard power outlet (US / international). If you opt for motion or higher-end displays & surround sound systems, we'll discuss your specific power needs during your consultation (typically only adds up to 2x more power outlets, no industrial requirements).

     

    A strong Internet connection (WiFi or Ethernet) is only needed for online features like multiplayer or to log in - offline modes available.

    You can find general power & dimensions by simulator / motion platform on our "Fleet" page or by browsing our 2026 Product Lookbooks

  • Every Pushstart flight & racing simulator is hand-crafted by humans right here in Austin, Texas. Every part onboard is stress-tested and your accounts, games and settings are preloaded to ensure a seamless delivery experience. Most custom orders arrive within 3-5 weeks from payment.

    For those who don't want to wait, we stock a selection of Ready-to-Ship simulators. They're brand new and can be yours as soon as we confirm your order payment and other important details! Review our Shipping Policy to learn more.

    To place an order for a custom or ready-to-play simulator, start by scheduling your consultation.

  • Please schedule your consultation to discuss payments options and financing (Affirm, Klarna via our site and private financing options for enterprise orders may be available). After your consultation, we will issue a "Spec Sheet" of every part you selected with our experts.

     

    Our consultation fee is "refundable" ONLY as credit towards the price of your final build through Pushstart Simulators and is valid for up to 6 months from the date of your original consultation.

    We will issue a standard Purchase Agreement after your order consultation, and provide after-sales service options once we've successfully installed your brand-new flight or racing simulator.

  • Don't worry - we'll deliver your flight or racing system ready-to-play, with all your accounts, settings and software preloaded on a PC designed for the display configuration you've selected with our experts.

     

    We offer turnkey delivery and white-glove installations, depending on your needs, and can remotely access your system with your permission to assist with any future updates or rare technical issues.

  • To protect the integrity of our client experience and include your simulation system in a future Pre-Owned Program (TBA) with its Pushstart-issued VIN, we DO NOT work with or support existing simulation hardware, PC parts or V.R. headsets not purchased directly through Pushstart Simulators

  • Technology changes overnight. However, the hardware behind motorsport and aviation is designed to be timeless and universal. Each of our clients' investments is important to us. We DO NOT offer specials or discounts and instead focus on the latest parts at the time of purchase. Pushstart Simulators operates on a built-to-order business model. We only recommend and use parts former Top Gun pilots and racing champions in our network actually feel comfortable with - no hidden brand deals or endorsements.

    Every Pushstart flight & racing simulator receives a unique serial number (17-digit VIN), and every part onboard is tracked by serial number in your Pushstart Client Portal in order for us to help you process any manufacturers warranties in the rare cases of technical failure after delivery. To protect the integrity of our trade-in program for all clients, Pushstart Simulators only offers preferred pricing for enterprise or high-volume contracts, at our sole discretion.  

  • Yes, absolutely! Every Pushstart flight, racing or golf simulator is powered by the latest in PC technology. You can connect to friends on other platforms like Xbox or PS5 on select titles, and play against up to 20+ simulators anywhere in the world across our flight, racing and combat games. We can even design private servers to connect your franchisee locations and friends onboard our simulators in the same room or across the planet.

     

    Most modern and legacy games are compatible with the flight & racing controls we use onboard, meaning you can enjoy thousands of games on a single system for years to come! Learn more at PushStartSims.com/play

  • After your consultation, we will issue a signed "Purchase Agreement" alongside a "Spec Sheet" of every part you selected with our experts. Our consultation fee is "refundable" ONLY as credit towards the price of your final build through Pushstart Simulators for up to 6 months from the date of your first consultation.

    Our team is here for every step in your journey: white-glove installations, special events and remote or even in-person technical support! We offer proactive maintenance packages for homes & businesses where our consultation team determines it's necessary.

     

    All sales are final. Please refer to your Purchase Agreement and our online store's Terms & Conditions. Refer also to this website's Privacy Policy and Terms of Use. NO refunds or returns are possible once your payment has been processed, including reservations and orders for custom merchandise, accessories or gear offered on this website.

  • We're building a global network of arcades and sim centers, like The Race Club right here in Austin, Texas - where you can lease our flight & racing simulators for private or team-building events. Soon, you'll be able to use our Playtime App to reserve a seat, or even lease a flight or racing simulator, from our global network of venues.

    Our team also has years of experience with commercial licensing, global logistics & white-glove service for VIPs and corporations at events like Formula 1. Right now, anyone can use our Leasing form to request simulators for any activation at least 4-6 weeks in advance! Learn more at PushStartSims.com/blog

  • Thanks for your interest in becoming a Pushstart partner! Learn how our simulators can generate R.O.I. for your brand with our Profitability Tool. We offer sales commissions to partners truly passionate about our products - every Brand Ambassador begins their journey as a client to ensure authenticity.

    We're working with private individuals & businesses, across the world and Across Industries! Please contact us to learn how we can serve you or your brand.

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